MOVO is happy to offer free standard shipping (3-5 business days) on all orders in the continental United States, as well as APO/FPO. Orders are processed and shipped from our warehouse in California, Monday - Friday, 8am - 5pm.
International Duties and Taxes
Please note that all orders placed on www.movophoto.com ship from the U.S.A. We ship via US Postal Service, or International UPS, depending on the weight, value, and destination of your merchandise.
MOVO is not responsible for and can offer no specific advice on import fees, duty, Customs or taxes that you may be charged when your merchandise reaches you and urges you to consult your local government import office with any questions.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
-Items with obvious signs of use
-Any item not in its original condition, is damaged, or missing parts for reasons not due to our error
-Any item that is returned more than 30 days after delivery
I LOVE my new shock mount. It does the job and looks great. I will definitely be a returning customer.
I was clumsy and broke my first mount... Found your site and what to order quickly and you guys got it to me in good time. I appreciate the ease of ordering and delivery! Thanks!
MOVO VXR10 Replacement Shock Mount
Why is it so difficult to attach the microphone to the shock Mount, please redesign that! I shouldn't have to squeeze the microphone into the Shock Mount while at the same time trying not to brake the Shock Mount , lbvs the kit should come with a replacement just in case, Good Microphone though!
When I got my first MOVO video kit, I accidentally broke the mic shock mount. I went online and ordered a new one. When it came, it was boxed with an entire microphone kit and not just the shock mount. This was my first MOVO purchase and I'm sold. Will be adding to my kit soon!