Movo is happy to offer free standard shipping (3-5 business days) on all orders in the continental United States, as well as APO/FPO. Orders are processed and shipped from our warehouse in California, Monday - Friday, 8am - 5pm.
International Duties and Taxes
Please note that all orders placed on www.movophoto.com ship from the U.S.A. We ship via US Postal Service, or International UPS, depending on the weight, value, and destination of your merchandise.
Movo is not responsible for and can offer no specific advice on import fees, duty, Customs or taxes that you may be charged when your merchandise reaches you and urges you to consult your local government import office with any questions.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
-Items with obvious signs of use
-Any item not in its original condition, is damaged, or missing parts for reasons not due to our error
-Any item that is returned more than 30 days after delivery